Using a Custom Email Sender Address

This guide explains how to integrate SendGrid with MindCloud so that your end users can receive workflow alert emails from your custom sender address.

1. Create a SendGrid API Key

1. Log in to your SendGrid Dashboard.

2. Go to Settings → API Keys.

3. Click Create API Key and give it a descriptive name (e.g., MindCloud Integration).

4. Choose Full Access or Restricted Access (with permission to send emails and get senders).

5. Copy and securely store the API key — you’ll need it in MindCloud later.

2. Set Up a Sender Identity

If you don’t already have a sender configured in SendGrid:

1. Go to Settings → Sender Authentication.

2. Under Single Sender Verification, click Create New Sender.

3. Fill in the details (name, email address, etc.).

   • This is what recipients will see in their inbox (the “From” name and email).

4. Verify your sender through the confirmation email sent by SendGrid.

3. Enable Custom Sender in MindCloud

1. In MindCloud, navigate to Settings → Notifications.

2. Under Company-wide Notifications, turn on Use Custom Sender Address.

3. A button labeled SendGrid Integration Required will appear.

4. Click SendGrid Integration Required, then click Install SendGrid.

4. Connect Your SendGrid Account

1. When prompted, paste your SendGrid API Key from Step 1.

2. MindCloud will automatically fetch your verified SendGrid senders.

3. Under Email Address to Send As, choose the sender email you want to use.

5. Done!

Your SendGrid integration is now complete.

Whenever a workflow sends an Email Alert through Flow Control, the messages will be delivered using your selected SendGrid Sender address.